How to Cancel e-UANL Campus Digital and Get a Refund
e-UANL Campus Digital subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about e-UANL Campus Digital billing.
Cancel e-UANL Campus Digital on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find e-UANL Campus Digital in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to e-UANL Campus Digital until the current billing period ends, then it will not renew.
Cancel e-UANL Campus Digital on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select e-UANL Campus Digital from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling e-UANL Campus Digital on its own does not stop billing, you must cancel the subscription here.
How to get a refund for e-UANL Campus Digital
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the e-UANL Campus Digital charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the e-UANL Campus Digital purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What e-UANL Campus Digital users report about billing
Users frequently report issues with the app's reliability, particularly in the transportation payment section, which often fails to load or crashes. Many complain about the app requiring an internet connection to function, unlike Urbani, which works offline. Additionally, users experience frequent session logouts and slow performance, especially after updates.
Summarized from 58 recent 1-3 star reviews. Read them before you renew.
e-UANL Campus Digital cancellation: frequently asked questions
Does canceling e-UANL Campus Digital stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date e-UANL Campus Digital will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from e-UANL Campus Digital?
Refunds are handled by Apple or Google, not by e-UANL Campus Digital directly. On iPhone, go to reportaproblem.apple.com, sign in, find the e-UANL Campus Digital charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is e-UANL Campus Digital still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows e-UANL Campus Digital as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my e-UANL Campus Digital account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the e-UANL Campus Digital app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to e-UANL Campus Digital right after I cancel?
No. You keep full access to e-UANL Campus Digital until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.