๐Ÿ‡ฎ๐Ÿ‡นWorst Shopping Apps in Italy

The most complained-about shopping apps in Italy on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Lidl Plus
Lidl PlusLidl
3.3387
2AliExpress
AliExpressAlibaba Mobile
4.3364
3Amazon Shopping
Amazon ShoppingAmazon Mobile LLC
4.4336
4Decathlon Sport e Moda Online
Decathlon Sport e Moda OnlineDecathlon
4.1330
5InPost Mobile
InPost MobileInPost Paczkomaty
4.7309
6Zalando โ€“  moda online
Zalando โ€“ moda onlineZalando SE
4.6282
7LEROY MERLIN
LEROY MERLINLeroy Merlin SA
4.3256
8Subito: compra e vendi usato
Subito: compra e vendi usatoSubito.it S.r.l.
4.5244
9eBay: Vendere e Fare Acquisti
eBay: Vendere e Fare AcquistieBay Mobile
4.6238
10Amazon Shopping
Amazon ShoppingAmazon
4.7231
11ZARA
ZARAIndustria de Diseno Textil, S.A.
4.8222
12Zalando moda e acquisti online
Zalando moda e acquisti onlineZalando SE
4.8206
13Shop
ShopShopify Inc.
4.4158
14Vinted: acquista e vendi
Vinted: acquista e vendiVinted
4.3156
15LEROY MERLIN
LEROY MERLINGROUPE ADEO
4.6156
16Temu: Compra da miliardario
Temu: Compra da miliardarioTemu
4.5141
17IKEA
IKEAInter IKEA Systems B.V.
4.7123
18Shop: Ii tuoi brand preferiti
Shop: Ii tuoi brand preferitiShopify Inc.
4.6123
19B2B Trade App Alibaba.com
B2B Trade App Alibaba.comHangzhou Alibaba International Information Technology Co., Ltd.
4.4123
20Sinsay - moda e shopping
Sinsay - moda e shoppingLPP S.A. E-commerce
4.8122
21Lidl Plus
Lidl PlusLidl Digital International GmbH & Co. KG
4.7122
22Action
ActionAction BV
4.4116
23Alibaba.com - Marketplace B2B
Alibaba.com - Marketplace B2BAlibaba Mobile
4.4109
24heyOBI PUOI FARE TUTTO CON OBI
heyOBI PUOI FARE TUTTO CON OBIOBI Home and Garden GmbH
4.2108
25Subito.it - Vendi di tutto
Subito.it - Vendi di tuttoSubito.it
4.8108
26SHEIN-Acquisti online
SHEIN-Acquisti onlineRoadget Business PTE. LTD.
4.8102
27DoveConviene: Volantini Sconti
DoveConviene: Volantini ScontiShopFully S.p.A.
4.0100
28Decathlon
DecathlonDecathlon
4.797
29HeyConad
HeyConadCONAD SOC. COOP.
4.495
30HeyConad
HeyConadConad
3.077
31Temu : Compra da miliardario
Temu : Compra da miliardarioTemu
4.774
32Scalapay | Shopping a rate
Scalapay | Shopping a rateScalapay S.R.L.
4.768
33Privรฉ by Zalando | Outlet
Privรฉ by Zalando | OutletZalando SE
4.868
34Scalapay | Shopping a rate
Scalapay | Shopping a rateScalapay
4.867
35zooplus: Tutto per gli animali
zooplus: Tutto per gli animalizooplus
4.857
36SHEIN-Acquisti online
SHEIN-Acquisti onlineROADGET BUSINESS PTE. LTD.
4.648
37Action
ActionAction Service & Distributie BV.
3.744
38Vinted: acquista e vendi
Vinted: acquista e vendiVinted Limited
4.842
39Privรฉ by Zalando | Outlet
Privรฉ by Zalando | OutletZalando SE
4.741
40Eurospin Family
Eurospin FamilyEurospin
4.034
41Sephora - Beauty Make-Up, Skin
Sephora - Beauty Make-Up, SkinSephora
4.634
42Eurospin Family
Eurospin FamilyEurospin
4.330
43Dr. Max
Dr. MaxDr.Max BDC s.r.o.
4.825
44MD spa โ€“ Buona Spesa, Italia
MD spa โ€“ Buona Spesa, ItaliaMD Spa
3.023
45eBay: Shopping e Vendita Usato
eBay: Shopping e Vendita UsatoeBay Inc.
4.717
46AliExpress Shopping App
AliExpress Shopping AppAlibaba
4.717
47Voghion: Shopping Online
Voghion: Shopping OnlineVOGHION TECH LIMITED
4.18
48Vestiaire Collective
Vestiaire CollectiveVestiaire de Copines
4.47
49InPost Mobile
InPost MobileInPost
4.37
50Carta Club Acqua & Sapone
Carta Club Acqua & SaponeDFS Informatica S.r.l.
4.33

Why Shopping Apps Fail in Italy

Shopping apps that earn the most complaints in Italy usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Italy.

This page ranks shopping apps in Italy by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Italy, benchmarking your own app against local pain points, or just curious which shopping apps users in Italy complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.