๐Ÿ‡ฎ๐Ÿ‡นWorst Shopping Apps in Italy

The most complained-about shopping apps in Italy on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Lidl Plus
Lidl PlusLidl
3.3377
2AliExpress
AliExpressAlibaba Mobile
4.4359
3Amazon Shopping
Amazon ShoppingAmazon Mobile LLC
4.4335
4Decathlon Sport e Moda Online
Decathlon Sport e Moda OnlineDecathlon
4.1328
5Zalando โ€“  moda online
Zalando โ€“ moda onlineZalando SE
4.6281
6eBay: Vendere e Fare Acquisti
eBay: Vendere e Fare AcquistieBay Mobile
4.6264
7Subito: compra e vendi usato
Subito: compra e vendi usatoSubito.it S.r.l.
4.5237
8SHEIN-Acquisti online
SHEIN-Acquisti onlineRoadget Business PTE. LTD.
4.8230
9Shop
ShopShopify Inc.
4.5158
10Temu: Compra da miliardario
Temu: Compra da miliardarioTemu
4.5129
11Sinsay - moda e shopping
Sinsay - moda e shoppingLPP S.A. E-commerce
4.8122
12Alibaba.com - Marketplace B2B
Alibaba.com - Marketplace B2BAlibaba Mobile
4.4121
13Vinted: acquista e vendi
Vinted: acquista e vendiVinted
4.5120
14Action
ActionAction BV
4.3114
15DoveConviene: Volantini Sconti
DoveConviene: Volantini ScontiShopFully S.p.A.
4.0100
16HeyConad
HeyConadConad
2.976
17zooplus: Tutto per gli animali
zooplus: Tutto per gli animalizooplus
4.853
18Privรฉ by Zalando | Outlet
Privรฉ by Zalando | OutletZalando SE
4.743
19Eurospin Family
Eurospin FamilyEurospin
4.330
20Dr. Max
Dr. MaxDr.Max BDC s.r.o.
4.824
21MD spa โ€“ Buona Spesa, Italia
MD spa โ€“ Buona Spesa, ItaliaMD Spa
3.021
22Carta Club Acqua & Sapone
Carta Club Acqua & SaponeDFS Informatica S.r.l.
4.33
23Maury's Fidelity
Maury's FidelityCIS Tecnologie Informatiche Srl
3.91
24ALO
ALOAloYoga
4.90
25Carta Club Acqua & Sapone
Carta Club Acqua & SaponeGruppo SDA Srl - Servizi Distribuzione Associati
4.00
26Sephora - Beauty Make-Up, Skin
Sephora - Beauty Make-Up, SkinSephora
4.60
27AliExpress Shopping App
AliExpress Shopping AppAlibaba
4.70
28B2B Trade App Alibaba.com
B2B Trade App Alibaba.comHangzhou Alibaba International Information Technology Co., Ltd.
4.40
29Back Market, acquista online
Back Market, acquista onlineBack Market
4.60
30Amazon Shopping
Amazon ShoppingAmazon
4.70
31IKEA
IKEAInter IKEA Systems B.V.
4.70
32eBay: Shopping e Vendita Usato
eBay: Shopping e Vendita UsatoeBay Inc.
4.70
33Subito.it - Vendi di tutto
Subito.it - Vendi di tuttoSubito.it
4.80
34Shop: Ii tuoi brand preferiti
Shop: Ii tuoi brand preferitiShopify Inc.
4.60
35Lidl Plus
Lidl PlusLidl Digital International GmbH & Co. KG
4.70
36Decathlon
DecathlonDecathlon
4.70
37Temu : Compra da miliardario
Temu : Compra da miliardarioTemu
4.70
38Vinted: acquista e vendi
Vinted: acquista e vendiVinted Limited
4.80
39SHEIN-Acquisti online
SHEIN-Acquisti onlineROADGET BUSINESS PTE. LTD.
4.50
40Action
ActionAction Service & Distributie BV.
3.80
41Zalando moda e acquisti online
Zalando moda e acquisti onlineZalando SE
4.80
42Eurospin Family
Eurospin FamilyEurospin
4.00
43ZARA
ZARAIndustria de Diseno Textil, S.A.
4.80
44HeyConad
HeyConadCONAD SOC. COOP.
4.40
45Privรฉ by Zalando | Outlet
Privรฉ by Zalando | OutletZalando SE
4.80
46Voghion: Shopping Online
Voghion: Shopping OnlineVOGHION TECH LIMITED
4.10

Why Shopping Apps Fail in Italy

Shopping apps that earn the most complaints in Italy usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Italy.

This page ranks shopping apps in Italy by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Italy, benchmarking your own app against local pain points, or just curious which shopping apps users in Italy complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.