🇮🇩Worst Shopping Apps in Indonesia

The most complained-about shopping apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Klik Indomaret
Klik IndomaretKlik Indomaret
4.1471
2Shopee Indonesia
Shopee IndonesiaShopee Indonesia
4.7463
3Alfagift: Belanja Groceries
Alfagift: Belanja GroceriesAlfagift
4.1419
4Tokopedia
TokopediaPT. Tokopedia
4.6411
5Midi Kriing
Midi KriingMidi Kriing
4.1386
6Indomaret Poinku
Indomaret PoinkuPT. Indomarco Prismatama
3.8377
7Tokopedia & TikTok Shop Seller
Tokopedia & TikTok Shop SellerTikTok Pte. Ltd.
4.3356
8My Super Indo
My Super IndoPT. Lion Super Indo
3.2273
9ShopBack - Cashback dan Promo
ShopBack - Cashback dan PromoShopBack
3.8269
10ruparupa
ruparupaOmni Digitama Internusa, PT
4.5256
11OLX – Jual Beli & LoKer Online
OLX – Jual Beli & LoKer OnlineAstra Digital Mobil
4.7229
12Blibli
Blibliblibli.com
4.6219
13Akulaku--Pinjaman Online Cepat
Akulaku--Pinjaman Online CepatPT. Akulaku Silvrr Indonesia
4.6211
14Lazada | Bebas Pengiriman
Lazada | Bebas PengirimanLazada Mobile
4.7206
15Shopee Lite: Belanja Online
Shopee Lite: Belanja OnlineShopee
4.5193
16MOVA: More Cashback
MOVA: More CashbackMovaSZhen
5.0167
17UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
5.0159
18Carousell: Jual Beli dalam App
Carousell: Jual Beli dalam AppCarousell
4.1151
19Mitra Shopee: Kirim Uang, PPOB
Mitra Shopee: Kirim Uang, PPOBPT Dana Sukses Nusantara
3.9146
20Toco - Jual Beli Hemat & Aman
Toco - Jual Beli Hemat & AmanPT Toco Ramai Digital
4.0130
21Alibaba.com - Pasar B2B
Alibaba.com - Pasar B2BAlibaba Mobile
4.4115
22Klik Indogrosir Superapp
Klik Indogrosir SuperappPT. Inti Cakrawala Citra
3.9100
23erafone
erafoneeraspace
3.459
24VCGamers - TopUp FF & MLBB
VCGamers - TopUp FF & MLBBVCGamers
4.528
25Tokopedia Lite
Tokopedia LitePT. Tokopedia
3.521
26Kitar - Jual Beli HP Second
Kitar - Jual Beli HP SecondKitar
4.213
27Indomaret Poinku
Indomaret PoinkuIndomarco Prismatama, PT
3.010
28Klik Indogrosir Superapp
Klik Indogrosir SuperappPT. INTI CAKRAWALA CITRA
2.810
29Klik Indomaret
Klik IndomaretKlik Indomaret Perkasa
3.710
30My Super Indo
My Super IndoSuper Indo
2.910
31Shopee Indonesia
Shopee IndonesiaSHOPEE INTERNATIONAL INDONESIA, PT
4.79
32OLX Indonesia
OLX IndonesiaPT Astra Digital Mobil
4.89
33ruparupa
ruparupaOmni Digitama Internusa, PT
4.69
34UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
4.99
35Tokopedia
TokopediaTOKOPEDIA PT
4.88
36Carousell: Snap-Sell, Chat-Buy
Carousell: Snap-Sell, Chat-BuyCarousell Pte. Ltd.
4.98
37OH!SOME
OH!SOMEBLUE ORIGIN MANAGEMENT CONSULTANT PTE. LTD.
3.67
38MOVA: More Cashback
MOVA: More CashbackShenzhen MOVA Digital Technology Co., Ltd.
4.07
39Akulaku-Installment Shopping
Akulaku-Installment ShoppingAKULAKU SILVRR INDONESIA, PT
4.57
40Alfagift: Alfamart Online Shop
Alfagift: Alfamart Online ShopPT. Global Loyalty Indonesia
4.37
41Lazada 6.6 Super Wow Sale
Lazada 6.6 Super Wow SaleLazada Group GmbH
4.86
42Alibaba.com B2B Trade App
Alibaba.com B2B Trade AppHangzhou Alibaba International Information Technology Co., Ltd.
4.85
43Blibli
BlibliPT Global Digital Niaga Tbk
4.85
44Watsons ID
Watsons IDAS Watson & Company, Limited
4.60
45adidas: Sneakers & Clothing
adidas: Sneakers & Clothingadidas
4.60
46INFORMA
INFORMAPT. HOME CENTER INDONESIA RETAIL
4.90
47JD Sports
JD SportsPT. Erajaya Swasembada
4.90
48ZALORA-Online Fashion Shopping
ZALORA-Online Fashion ShoppingZalora South East Asia Pte Ltd.
4.90
49Taobao - Online Shopping App
Taobao - Online Shopping App浙江淘宝网络有限公司
4.20
50IKEA Indonesia
IKEA IndonesiaInter IKEA Systems B.V.
4.80

Why Shopping Apps Fail in Indonesia

Shopping apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Indonesia.

This page ranks shopping apps in Indonesia by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Indonesia, benchmarking your own app against local pain points, or just curious which shopping apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.