๐Ÿ‡ฎ๐Ÿ‡นWorst Shopping Apps in Italy

The most complained-about shopping apps in Italy on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Lidl Plus
Lidl PlusLidl
3.3399
2AliExpress
AliExpressAlibaba Mobile
4.3366
3Amazon Shopping
Amazon ShoppingAmazon Mobile LLC
4.4352
4Decathlon Sport e Moda Online
Decathlon Sport e Moda OnlineDecathlon
4.1334
5InPost Mobile
InPost MobileInPost Paczkomaty
4.7313
6Zalando โ€“  moda online
Zalando โ€“ moda onlineZalando SE
4.6284
7LEROY MERLIN
LEROY MERLINLeroy Merlin SA
4.3256
8Subito: compra e vendi usato
Subito: compra e vendi usatoSubito.it S.r.l.
4.5244
9Amazon Shopping
Amazon ShoppingAmazon
4.7231
10eBay: Vendere e Fare Acquisti
eBay: Vendere e Fare AcquistieBay Mobile
4.6223
11ZARA
ZARAIndustria de Diseno Textil, S.A.
4.8222
12Zalando moda e acquisti online
Zalando moda e acquisti onlineZalando SE
4.8206
13Shop
ShopShopify Inc.
4.4177
14LEROY MERLIN
LEROY MERLINGROUPE ADEO
4.6156
15Vinted: acquista e vendi
Vinted: acquista e vendiVinted
4.3154
16Temu: Compra da miliardario
Temu: Compra da miliardarioTemu
4.5137
17Shop: Ii tuoi brand preferiti
Shop: Ii tuoi brand preferitiShopify Inc.
4.6123
18IKEA
IKEAInter IKEA Systems B.V.
4.7123
19B2B Trade App Alibaba.com
B2B Trade App Alibaba.comHangzhou Alibaba International Information Technology Co., Ltd.
4.4123
20Lidl Plus
Lidl PlusLidl Digital International GmbH & Co. KG
4.7122
21Sinsay - moda e shopping
Sinsay - moda e shoppingLPP S.A. E-commerce
4.8122
22Action
ActionAction BV
4.4116
23Alibaba.com - Marketplace B2B
Alibaba.com - Marketplace B2BAlibaba Mobile
4.4109
24heyOBI PUOI FARE TUTTO CON OBI
heyOBI PUOI FARE TUTTO CON OBIOBI Home and Garden GmbH
4.2108
25Subito.it - Vendi di tutto
Subito.it - Vendi di tuttoSubito.it
4.8108
26SHEIN-Acquisti online
SHEIN-Acquisti onlineRoadget Business PTE. LTD.
4.7105
27DoveConviene: Volantini Sconti
DoveConviene: Volantini ScontiShopFully S.p.A.
4.0100
28Decathlon
DecathlonDecathlon
4.797
29HeyConad
HeyConadCONAD SOC. COOP.
4.495
30HeyConad
HeyConadConad
3.077
31Temu : Compra da miliardario
Temu : Compra da miliardarioTemu
4.774
32Privรฉ by Zalando | Outlet
Privรฉ by Zalando | OutletZalando SE
4.868
33Scalapay | Shopping a rate
Scalapay | Shopping a rateScalapay S.R.L.
4.768
34Scalapay | Shopping a rate
Scalapay | Shopping a rateScalapay
4.868
35zooplus: Tutto per gli animali
zooplus: Tutto per gli animalizooplus
4.857
36SHEIN-Acquisti online
SHEIN-Acquisti onlineROADGET BUSINESS PTE. LTD.
4.648
37Action
ActionAction Service & Distributie BV.
3.744
38Vinted: acquista e vendi
Vinted: acquista e vendiVinted Limited
4.842
39Privรฉ by Zalando | Outlet
Privรฉ by Zalando | OutletZalando SE
4.741
40Eurospin Family
Eurospin FamilyEurospin
4.034
41Sephora - Beauty Make-Up, Skin
Sephora - Beauty Make-Up, SkinSephora
4.634
42Eurospin Family
Eurospin FamilyEurospin
4.330
43Dr. Max
Dr. MaxDr.Max BDC s.r.o.
4.825
44MD spa โ€“ Buona Spesa, Italia
MD spa โ€“ Buona Spesa, ItaliaMD Spa
3.023
45eBay: Shopping e Vendita Usato
eBay: Shopping e Vendita UsatoeBay Inc.
4.717
46AliExpress Shopping App
AliExpress Shopping AppAlibaba
4.717
47Voghion: Shopping Online
Voghion: Shopping OnlineVOGHION TECH LIMITED
4.18
48Vestiaire Collective
Vestiaire CollectiveVestiaire de Copines
4.47
49InPost Mobile
InPost MobileInPost
4.37
50Carta Club Acqua & Sapone
Carta Club Acqua & SaponeDFS Informatica S.r.l.
4.43

Why Shopping Apps Fail in Italy

Shopping apps that earn the most complaints in Italy usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Italy.

This page ranks shopping apps in Italy by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Italy, benchmarking your own app against local pain points, or just curious which shopping apps users in Italy complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.