How to Cancel Call of Duty®: Mobile and Get a Refund
Call of Duty®: Mobile subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Call of Duty®: Mobile billing.
Cancel Call of Duty®: Mobile on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Call of Duty®: Mobile in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Call of Duty®: Mobile until the current billing period ends, then it will not renew.
Cancel Call of Duty®: Mobile on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Call of Duty®: Mobile from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Call of Duty®: Mobile on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Call of Duty®: Mobile
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Call of Duty®: Mobile charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Call of Duty®: Mobile purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Call of Duty®: Mobile users report about billing
Users frequently complain about technical issues like overheating, lag, and crashes, as well as poor account recovery options and unfair matchmaking with bots. Many also criticize the game's heavy focus on monetization, with expensive in-game purchases and pay-to-win mechanics.
Summarized from 33 recent 1-3 star reviews. Read them before you renew.
Call of Duty®: Mobile cancellation: frequently asked questions
Does canceling Call of Duty®: Mobile stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Call of Duty®: Mobile will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Call of Duty®: Mobile?
Refunds are handled by Apple or Google, not by Call of Duty®: Mobile directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Call of Duty®: Mobile charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Call of Duty®: Mobile still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Call of Duty®: Mobile as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Call of Duty®: Mobile account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Call of Duty®: Mobile app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Call of Duty®: Mobile right after I cancel?
No. You keep full access to Call of Duty®: Mobile until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.