my 楽天モバイル

iOS

Rakuten Mobile, Inc.

2.0

(8,667 total reviews)

Utilities

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in my 楽天モバイル

Users report frequent connectivity issues, poor customer support, and misleading app behavior. Many complain about unreliable service in areas marked as covered, with some unable to use basic functions like mobile payments. The app is also criticized for aggressive upsells, language settings problems, and inaccurate data usage tracking.

Poor network connectivityHigh
Unreliable customer supportHigh
Aggressive upsells in appMedium

AI summary of 10 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in my 楽天モバイル?

Negative reviews on my 楽天モバイル cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is my 楽天モバイル rated on App Store?

my 楽天モバイル has an average rating of 2.4 stars from 8,667 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does my 楽天モバイル have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For my 楽天モバイル, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is my 楽天モバイル worth installing in 2026?

my 楽天モバイル has a low rating of 2.4 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to my 楽天モバイル?

Browse the Utilities category to compare my 楽天モバイル against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.