How to Cancel DeepL Translate and Get a Refund
DeepL Translate subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DeepL Translate billing.
Cancel DeepL Translate on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DeepL Translate in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DeepL Translate until the current billing period ends, then it will not renew.
Cancel DeepL Translate on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DeepL Translate from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DeepL Translate on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DeepL Translate
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DeepL Translate charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DeepL Translate purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DeepL Translate users report about billing
Users frequently complain about inaccurate translations, especially for single words or technical terms, and excessive automatic paraphrasing that alters intended meanings. Many report persistent bugs like app crashes, login/logout issues, and disappearing translation history. Paid features, including document translation and character limits, are criticized for being unreliable or overly restrictive.
Summarized from 296 recent 1-3 star reviews. Read them before you renew.
DeepL Translate cancellation: frequently asked questions
Does canceling DeepL Translate stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DeepL Translate will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DeepL Translate?
Refunds are handled by Apple or Google, not by DeepL Translate directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DeepL Translate charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DeepL Translate still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DeepL Translate as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DeepL Translate account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DeepL Translate app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DeepL Translate right after I cancel?
No. You keep full access to DeepL Translate until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.