OnTheSnow Ski & Snow Report
App Store · OnTheSnow / Skiinfo

How to Cancel OnTheSnow Ski & Snow Report and Get a Refund

OnTheSnow Ski & Snow Report subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about OnTheSnow Ski & Snow Report billing.

Cancel OnTheSnow Ski & Snow Report on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find OnTheSnow Ski & Snow Report in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to OnTheSnow Ski & Snow Report until the current billing period ends, then it will not renew.

Cancel OnTheSnow Ski & Snow Report on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select OnTheSnow Ski & Snow Report from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling OnTheSnow Ski & Snow Report on its own does not stop billing, you must cancel the subscription here.

How to get a refund for OnTheSnow Ski & Snow Report

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the OnTheSnow Ski & Snow Report charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the OnTheSnow Ski & Snow Report purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What OnTheSnow Ski & Snow Report users report about billing

Users frequently complain about outdated or inaccurate snow and slope information, making the app unreliable for trip planning. Many are frustrated with recent app updates that introduced poor design, mandatory social media logins, and excessive ads, degrading usability. Frequent bugs, connectivity issues without WiFi, and missing data for certain ski resorts further diminish the app's functionality.

Outdated or inaccurate snow dataPoor design and usabilityMandatory social media login

Summarized from 133 recent 1-3 star reviews. Read them before you renew.

OnTheSnow Ski & Snow Report cancellation: frequently asked questions

Does canceling OnTheSnow Ski & Snow Report stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date OnTheSnow Ski & Snow Report will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from OnTheSnow Ski & Snow Report?

Refunds are handled by Apple or Google, not by OnTheSnow Ski & Snow Report directly. On iPhone, go to reportaproblem.apple.com, sign in, find the OnTheSnow Ski & Snow Report charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is OnTheSnow Ski & Snow Report still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows OnTheSnow Ski & Snow Report as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my OnTheSnow Ski & Snow Report account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the OnTheSnow Ski & Snow Report app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to OnTheSnow Ski & Snow Report right after I cancel?

No. You keep full access to OnTheSnow Ski & Snow Report until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for OnTheSnow Ski & Snow Report
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