Ulta Beauty: Makeup & Skincare

iOS

Ulta Salon, Cosmetics & Fragrance, Inc

5.0

(2,315,054 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in Ulta Beauty: Makeup & Skincare

Users frequently complain about the Ulta Beauty app being slow, laggy, and glitchy, making it difficult to browse, shop, or complete orders. Many also report issues with payment processing, customer service, and the inability to leave product reviews. Additionally, the app's recent updates and AI features are criticized as unnecessary and frustrating.

Slow and laggyHigh
Payment processing issuesMedium
Glitchy and crashesMedium

AI summary of 240 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Ulta Beauty: Makeup & Skincare?

Negative reviews on Ulta Beauty: Makeup & Skincare cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Ulta Beauty: Makeup & Skincare rated on App Store?

Ulta Beauty: Makeup & Skincare has an average rating of 4.9 stars from 2,315,054 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Ulta Beauty: Makeup & Skincare have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Ulta Beauty: Makeup & Skincare, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Ulta Beauty: Makeup & Skincare worth installing in 2026?

Ulta Beauty: Makeup & Skincare is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Ulta Beauty: Makeup & Skincare?

Browse the Shopping category to compare Ulta Beauty: Makeup & Skincare against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.