How to Cancel Nubank: Conta, Cartão e mais and Get a Refund
Nubank: Conta, Cartão e mais subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Nubank: Conta, Cartão e mais billing.
Cancel Nubank: Conta, Cartão e mais on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Nubank: Conta, Cartão e mais in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Nubank: Conta, Cartão e mais until the current billing period ends, then it will not renew.
Cancel Nubank: Conta, Cartão e mais on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Nubank: Conta, Cartão e mais from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Nubank: Conta, Cartão e mais on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Nubank: Conta, Cartão e mais
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Nubank: Conta, Cartão e mais charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Nubank: Conta, Cartão e mais purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Nubank: Conta, Cartão e mais users report about billing
Users frequently complain about hidden fees, poor customer service, and technical issues with the app. Many report unexpected charges, difficulty accessing accounts, and lack of human support. Transparency and reliability are major concerns.
Summarized from 230 recent 1-3 star reviews. Read them before you renew.
Nubank: Conta, Cartão e mais cancellation: frequently asked questions
Does canceling Nubank: Conta, Cartão e mais stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Nubank: Conta, Cartão e mais will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Nubank: Conta, Cartão e mais?
Refunds are handled by Apple or Google, not by Nubank: Conta, Cartão e mais directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Nubank: Conta, Cartão e mais charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Nubank: Conta, Cartão e mais still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Nubank: Conta, Cartão e mais as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Nubank: Conta, Cartão e mais account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Nubank: Conta, Cartão e mais app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Nubank: Conta, Cartão e mais right after I cancel?
No. You keep full access to Nubank: Conta, Cartão e mais until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.