How to Cancel Apple TV: Shows, Movies & More and Get a Refund
Apple TV: Shows, Movies & More subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Apple TV: Shows, Movies & More billing.
Cancel Apple TV: Shows, Movies & More on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Apple TV: Shows, Movies & More in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Apple TV: Shows, Movies & More until the current billing period ends, then it will not renew.
Cancel Apple TV: Shows, Movies & More on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Apple TV: Shows, Movies & More from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Apple TV: Shows, Movies & More on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Apple TV: Shows, Movies & More
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Apple TV: Shows, Movies & More charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Apple TV: Shows, Movies & More purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Apple TV: Shows, Movies & More users report about billing
Users frequently report issues with logging in, account access, and app stability, including crashes and sign-out problems. Many complain about purchased content not being accessible or recognized, and some find the app's performance unreliable across devices. Additional frustrations include difficulty with subtitles, limited content, and high subscription costs.
Summarized from 331 recent 1-3 star reviews. Read them before you renew.
Apple TV: Shows, Movies & More cancellation: frequently asked questions
Does canceling Apple TV: Shows, Movies & More stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Apple TV: Shows, Movies & More will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Apple TV: Shows, Movies & More?
Refunds are handled by Apple or Google, not by Apple TV: Shows, Movies & More directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Apple TV: Shows, Movies & More charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Apple TV: Shows, Movies & More still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Apple TV: Shows, Movies & More as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Apple TV: Shows, Movies & More account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Apple TV: Shows, Movies & More app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Apple TV: Shows, Movies & More right after I cancel?
No. You keep full access to Apple TV: Shows, Movies & More until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.