CARFAX - New & Used Cars

Android

CARFAX, Inc

5.0

(31,300 total reviews)

Auto & Vehicles

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in CARFAX - New & Used Cars

Users frequently report technical issues with the app, including crashes, freezing, and difficulty accessing vehicle history reports. Many complain about poor search functionality and the app's inability to retain user settings or data. Some also express frustration with forced app usage for viewing links and concerns about the accuracy and completeness of vehicle information.

App crashes or freezesHigh
Poor search functionalityHigh
Data or settings not savedMedium

AI summary of 110 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in CARFAX - New & Used Cars?

Negative reviews on CARFAX - New & Used Cars cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is CARFAX - New & Used Cars rated on Google Play Store?

CARFAX - New & Used Cars has an average rating of 4.7 stars from 31,300 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does CARFAX - New & Used Cars have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For CARFAX - New & Used Cars, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is CARFAX - New & Used Cars worth installing in 2026?

CARFAX - New & Used Cars is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to CARFAX - New & Used Cars?

Browse the Auto & Vehicles category to compare CARFAX - New & Used Cars against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.