How to Cancel EVgo Fast EV Charging Stations and Get a Refund
EVgo Fast EV Charging Stations subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about EVgo Fast EV Charging Stations billing.
Cancel EVgo Fast EV Charging Stations on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find EVgo Fast EV Charging Stations in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to EVgo Fast EV Charging Stations until the current billing period ends, then it will not renew.
Cancel EVgo Fast EV Charging Stations on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select EVgo Fast EV Charging Stations from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling EVgo Fast EV Charging Stations on its own does not stop billing, you must cancel the subscription here.
How to get a refund for EVgo Fast EV Charging Stations
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the EVgo Fast EV Charging Stations charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the EVgo Fast EV Charging Stations purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What EVgo Fast EV Charging Stations users report about billing
Users frequently report issues with the app's functionality, including difficulty signing up, logging in, and initiating charging sessions. Many complain about high costs compared to other charging networks and problems with billing, such as unauthorized charges and delayed payment holds. The app is also criticized for its limited charger availability and outdated vehicle information.
Summarized from 166 recent 1-3 star reviews. Read them before you renew.
EVgo Fast EV Charging Stations cancellation: frequently asked questions
Does canceling EVgo Fast EV Charging Stations stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date EVgo Fast EV Charging Stations will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from EVgo Fast EV Charging Stations?
Refunds are handled by Apple or Google, not by EVgo Fast EV Charging Stations directly. On iPhone, go to reportaproblem.apple.com, sign in, find the EVgo Fast EV Charging Stations charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is EVgo Fast EV Charging Stations still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows EVgo Fast EV Charging Stations as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my EVgo Fast EV Charging Stations account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the EVgo Fast EV Charging Stations app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to EVgo Fast EV Charging Stations right after I cancel?
No. You keep full access to EVgo Fast EV Charging Stations until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.