How to Cancel Lumy－AI Photo Video Generator and Get a Refund
Lumy－AI Photo Video Generator subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lumy－AI Photo Video Generator billing.
Cancel Lumy－AI Photo Video Generator on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lumy－AI Photo Video Generator in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lumy－AI Photo Video Generator until the current billing period ends, then it will not renew.
Cancel Lumy－AI Photo Video Generator on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lumy－AI Photo Video Generator from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lumy－AI Photo Video Generator on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lumy－AI Photo Video Generator
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lumy－AI Photo Video Generator charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lumy－AI Photo Video Generator purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Lumy－AI Photo Video Generator users report about billing
Users primarily complain about the app requiring payment or subscription before allowing any meaningful use, with many feeling misled by claims of being 'free'. Other common issues include poor functionality, such as freezing or slow processing, and dissatisfaction with the value for money, citing high costs for limited features.
Summarized from 63 recent 1-3 star reviews. Read them before you renew.
Lumy－AI Photo Video Generator cancellation: frequently asked questions
Does canceling Lumy－AI Photo Video Generator stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lumy－AI Photo Video Generator will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lumy－AI Photo Video Generator?
Refunds are handled by Apple or Google, not by Lumy－AI Photo Video Generator directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lumy－AI Photo Video Generator charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Lumy－AI Photo Video Generator still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lumy－AI Photo Video Generator as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Lumy－AI Photo Video Generator account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lumy－AI Photo Video Generator app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lumy－AI Photo Video Generator right after I cancel?
No. You keep full access to Lumy－AI Photo Video Generator until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.