How to Cancel Hula - AI Video Generator and Get a Refund
Hula - AI Video Generator subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hula - AI Video Generator billing.
Cancel Hula - AI Video Generator on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hula - AI Video Generator in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hula - AI Video Generator until the current billing period ends, then it will not renew.
Cancel Hula - AI Video Generator on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hula - AI Video Generator from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hula - AI Video Generator on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hula - AI Video Generator
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hula - AI Video Generator charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hula - AI Video Generator purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hula - AI Video Generator users report about billing
Users complain about being charged twice: first for a subscription and then for additional 'coins' to generate videos. Many report poor AI quality, such as incorrect gender recognition and inaccurate results. The app is criticized for lacking a free trial and being expensive for limited functionality.
Summarized from 322 recent 1-3 star reviews. Read them before you renew.
Hula - AI Video Generator cancellation: frequently asked questions
Does canceling Hula - AI Video Generator stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hula - AI Video Generator will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hula - AI Video Generator?
Refunds are handled by Apple or Google, not by Hula - AI Video Generator directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hula - AI Video Generator charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hula - AI Video Generator still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hula - AI Video Generator as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Hula - AI Video Generator account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hula - AI Video Generator app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hula - AI Video Generator right after I cancel?
No. You keep full access to Hula - AI Video Generator until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.