Smartbox
Google Play · Smartbox Group LTD

Is Smartbox Safe for Kids?

Not Designed for Children
PEGI 18
official age rating
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category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Smartbox Group LTD.

What Smartbox's age rating means

The Google Play gives Smartbox an official PEGI 18 rating, so the store considers it unsuitable for children. That usually reflects mature themes, chat with strangers, suggestive content, or gambling-style mechanics. For a child or younger teen, treat this as a clear caution.

What parents and users report about Smartbox

Users frequently complain about the Smartbox app being slow, buggy, and difficult to navigate. Many report issues with booking, including cancellations, hidden fees, and partners refusing to accept vouchers. Additionally, users find the available experiences limited, often requiring extra payments or offering poor value.

App is slow and buggyBooking issues and cancellationsLimited or poor-value experiences

Summarized from 472 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Smartbox

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Smartbox if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Smartbox on your child's device.

Smartbox for kids: frequently asked questions

Is Smartbox safe for kids?

Smartbox carries an official age rating of PEGI 18 on the Google Play, which means it is not designed for children. It is a real, listed app, but the store itself flags it for a mature audience. If a younger child wants it, the rating alone is a strong reason to say no or to supervise closely.

What age rating does Smartbox have?

The Google Play rates Smartbox as PEGI 18. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Smartbox safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Smartbox from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Smartbox and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Smartbox
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews