How to Cancel Trainline: Train travel Europe and Get a Refund
Trainline: Train travel Europe subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Trainline: Train travel Europe billing.
Cancel Trainline: Train travel Europe on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Trainline: Train travel Europe in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Trainline: Train travel Europe until the current billing period ends, then it will not renew.
Cancel Trainline: Train travel Europe on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Trainline: Train travel Europe from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Trainline: Train travel Europe on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Trainline: Train travel Europe
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Trainline: Train travel Europe charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Trainline: Train travel Europe purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Trainline: Train travel Europe users report about billing
Users frequently complain about poor customer service, especially regarding refunds and compensation for delays or cancellations. Many report technical issues with the app, such as tickets not loading, bugs after updates, and slow performance. Others find the interface confusing, with unclear journey details, forced logins, and unnecessary steps during booking.
Summarized from 204 recent 1-3 star reviews. Read them before you renew.
Trainline: Train travel Europe cancellation: frequently asked questions
Does canceling Trainline: Train travel Europe stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Trainline: Train travel Europe will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Trainline: Train travel Europe?
Refunds are handled by Apple or Google, not by Trainline: Train travel Europe directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Trainline: Train travel Europe charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Trainline: Train travel Europe still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Trainline: Train travel Europe as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Trainline: Train travel Europe account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Trainline: Train travel Europe app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Trainline: Train travel Europe right after I cancel?
No. You keep full access to Trainline: Train travel Europe until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.