How to Cancel Moovit: Horários de Ônibus and Get a Refund
Moovit: Horários de Ônibus subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Moovit: Horários de Ônibus billing.
Cancel Moovit: Horários de Ônibus on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Moovit: Horários de Ônibus in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Moovit: Horários de Ônibus until the current billing period ends, then it will not renew.
Cancel Moovit: Horários de Ônibus on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Moovit: Horários de Ônibus from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Moovit: Horários de Ônibus on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Moovit: Horários de Ônibus
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Moovit: Horários de Ônibus charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Moovit: Horários de Ônibus purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Moovit: Horários de Ônibus users report about billing
Users primarily complain about excessive and intrusive ads that hinder app usability, inaccurate or unreliable bus/train schedules, and frustration over paid features still showing ads. Many also report outdated information and poor customer support.
Summarized from 185 recent 1-3 star reviews. Read them before you renew.
Moovit: Horários de Ônibus cancellation: frequently asked questions
Does canceling Moovit: Horários de Ônibus stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Moovit: Horários de Ônibus will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Moovit: Horários de Ônibus?
Refunds are handled by Apple or Google, not by Moovit: Horários de Ônibus directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Moovit: Horários de Ônibus charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Moovit: Horários de Ônibus still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Moovit: Horários de Ônibus as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Moovit: Horários de Ônibus account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Moovit: Horários de Ônibus app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Moovit: Horários de Ônibus right after I cancel?
No. You keep full access to Moovit: Horários de Ônibus until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.