U-Haul

Android

U-Haul International

3.0

(17,167 total reviews)

Travel & Local

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in U-Haul

Users report frequent technical issues with the U-Haul app, including crashes, glitches, and failure to load pages. Many complain about problems with location permissions, check-in, and return processes. The app is also criticized for being difficult to use, intrusive, and unreliable for completing reservations and uploads.

App crashes or glitchesHigh
Location permission issuesHigh
Check-in/return process failsMedium

AI summary of 383 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in U-Haul?

Negative reviews on U-Haul cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is U-Haul rated on Google Play Store?

U-Haul has an average rating of 3.1 stars from 17,167 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does U-Haul have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For U-Haul, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is U-Haul worth installing in 2026?

U-Haul has a mixed rating of 3.1 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to U-Haul?

Browse the Travel & Local category to compare U-Haul against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.