POSTIDENT

Android

Deutsche Post AG

5.0

(391,341 total reviews)

Finanzen

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in POSTIDENT

Users report frequent technical failures, including app crashes, document scanning errors, and failed video calls. Many complain about poor customer service, including long wait times, abrupt call disconnections, and unhelpful staff with strong accents. Non-German speakers face language barriers, as the app lacks multilingual support and rejects certain foreign documents.

App crashes or fails to loadHigh
Poor customer serviceHigh
No multilingual supportMedium

AI summary of 116 recent 1-3 star reviews. Read the full reviews below.

Is POSTIDENT legit and safe? See the trust verdict.

Is POSTIDENT your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare POSTIDENT with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in POSTIDENT?

Negative reviews on POSTIDENT cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is POSTIDENT rated on Google Play Store?

POSTIDENT has an average rating of 4.7 stars from 391,341 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does POSTIDENT have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For POSTIDENT, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is POSTIDENT worth installing in 2026?

POSTIDENT is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to POSTIDENT?

Browse the Finanzen category to compare POSTIDENT against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.