How to Cancel incy and Get a Refund
incy subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about incy billing.
Cancel incy on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find incy in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to incy until the current billing period ends, then it will not renew.
Cancel incy on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select incy from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling incy on its own does not stop billing, you must cancel the subscription here.
How to get a refund for incy
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the incy charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the incy purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What incy users report about billing
Users frequently report that the app does not work properly, with common issues including failing to connect, frequent disconnections, and servers being unavailable. Many complain about poor customer support and feeling misled after paying for subscriptions that do not function as advertised. Additional complaints include excessive battery drain, overheating, and difficulties with configuration and server routing.
Summarized from 185 recent 1-3 star reviews. Read them before you renew.
incy cancellation: frequently asked questions
Does canceling incy stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date incy will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from incy?
Refunds are handled by Apple or Google, not by incy directly. On iPhone, go to reportaproblem.apple.com, sign in, find the incy charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is incy still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows incy as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my incy account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the incy app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to incy right after I cancel?
No. You keep full access to incy until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.