How to Cancel Kompas TV: Live TV & Berita and Get a Refund
Kompas TV: Live TV & Berita subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Kompas TV: Live TV & Berita billing.
Cancel Kompas TV: Live TV & Berita on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Kompas TV: Live TV & Berita in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Kompas TV: Live TV & Berita until the current billing period ends, then it will not renew.
Cancel Kompas TV: Live TV & Berita on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Kompas TV: Live TV & Berita from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Kompas TV: Live TV & Berita on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Kompas TV: Live TV & Berita
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Kompas TV: Live TV & Berita charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Kompas TV: Live TV & Berita purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Kompas TV: Live TV & Berita users report about billing
Users frequently report that the app fails to stream live content, with many unable to open or use the app at all. Some complain about the app redirecting to YouTube instead of providing direct streaming. Additionally, there are complaints about the app's performance, including login issues and poor responsiveness.
Summarized from 81 recent 1-3 star reviews. Read them before you renew.
Kompas TV: Live TV & Berita cancellation: frequently asked questions
Does canceling Kompas TV: Live TV & Berita stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Kompas TV: Live TV & Berita will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Kompas TV: Live TV & Berita?
Refunds are handled by Apple or Google, not by Kompas TV: Live TV & Berita directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Kompas TV: Live TV & Berita charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Kompas TV: Live TV & Berita still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Kompas TV: Live TV & Berita as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Kompas TV: Live TV & Berita account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Kompas TV: Live TV & Berita app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Kompas TV: Live TV & Berita right after I cancel?
No. You keep full access to Kompas TV: Live TV & Berita until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.