🇮🇩Worst Travel Apps in Indonesia

The most complained-about travel apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#AppRatingNegative Reviews
1Gojek Driver
Gojek DriverPT. GoTo Gojek Tokopedia Tbk
4.0414
2Agoda: Hotel & Penerbangan
Agoda: Hotel & Penerbanganagoda.com
4.6409
3ShopeeFood Driver
ShopeeFood DriverShopee
4.1397
4Qpon-Selalu Ada Diskon
Qpon-Selalu Ada DiskonQPON DIGITAL SINGAPORE
3.6366
5Green SM: Taksi 100% Listrik
Green SM: Taksi 100% ListrikGSM Green and Smart Mobility JSC
4.5352
6Gojek - Transportasi & Makanan
Gojek - Transportasi & MakananPT. GoTo Gojek Tokopedia Tbk
4.4339
7Access by KAI
Access by KAIPT. Kereta Api Indonesia
4.6316
8tiket.com Pesawat, Hotel Murah
tiket.com Pesawat, Hotel MurahTiket.com
4.7272
9Grab - Taxi & Food Delivery
Grab - Taxi & Food DeliveryGrab Holdings
4.8240
10PELNI
PELNIPT Pelayaran Nasional Indonesia Persero
3.0233
11BookCabin: Tiket Murah & Hotel
BookCabin: Tiket Murah & HotelLion Air Group
3.9208
12Traveloka: Hotel & Pesawat
Traveloka: Hotel & PesawatTraveloka
4.8185
13Nusuk | نسك
Nusuk | نسكMinistry of Hajj and Umra
4.2162
14redBus - Tiket Bis and Shuttle
redBus - Tiket Bis and ShuttleredBus - Bus, Ferry, Train, IRCTC Auth. Partner
4.7156
15Google Earth
Google EarthGoogle LLC
3.8146
16Trip.com: Hotel, Tiket Pesawat
Trip.com: Hotel, Tiket PesawatTrip.com
4.7113
17Airbnb
AirbnbAirbnb
4.599
18Maxride: Transportasi & Kurir
Maxride: Transportasi & KurirMira Global Investments
4.492
19Foto GPS: Dengan Lokasi & Peta
Foto GPS: Dengan Lokasi & PetaGalaxy studio apps
4.284
20DLU Ferry
DLU FerryPT. Dharma Lautan Utama
4.09
21inDrive: rides at your price
inDrive: rides at your priceSUOL INNOVATIONS LTD
4.90
22RedDoorz & SANS: Budget Hotel
RedDoorz & SANS: Budget HotelCommeasure Pte Ltd
4.80
23redBus: Bus, Train Booking App
redBus: Bus, Train Booking AppPilani Soft Labs Pvt. Ltd
4.80
24Trip.com: Flight, Hotel, Train
Trip.com: Flight, Hotel, TrainTrip.com Travel Singapore Pte. Ltd.
4.40
25Gojek
GojekPT. GOTO GOJEK TOKOPEDIA TBK
4.70
26Nusuk | نسك
Nusuk | نسكMinistry of Hajj and Umrah
4.80
27Access by KAI
Access by KAIPT. KERETA API INDONESIA
4.80
28Traveloka: Book Hotel & Flight
Traveloka: Book Hotel & FlightTraveloka
4.90
29Maxride: Bajaj & Ojek Online
Maxride: Bajaj & Ojek OnlineMaxride
4.90
30TJ:Transjakarta
TJ:TransjakartaPT. TRANSPORTASI JAKARTA
3.80
31Agoda: Cheap Flights & Hotels
Agoda: Cheap Flights & HotelsAgoda.com
4.80
32Grab: Food Delivery, Taxi Ride
Grab: Food Delivery, Taxi RideGrab.com
4.90
33Green SM: Electric Mobility
Green SM: Electric MobilityGSM GREEN AND SMART MOBILITY JOINT STOCK COMPANY
4.80
34tiket.com Flight & Hotel Deals
tiket.com Flight & Hotel DealsTiket.com
4.80
35Grab Driver: App for Partners
Grab Driver: App for PartnersGrab.com
4.30
36Ferizy
FerizyASDP INDONESIA FERRY (PERSERO), PT
1.80
37maxim — order taxi & delivery
maxim — order taxi & deliveryPT. SITO
4.90
38Lalamove - Fast & Affordable
Lalamove - Fast & AffordableLalamove Media Limited
4.70
39BookCabin
BookCabinPT. KABIN KITA TOP
4.70
40MyBluebird Taxi & Car Rental
MyBluebird Taxi & Car RentalBLUE BIRD, PT TBK
4.80

Why Travel Apps Fail in Indonesia

Travel apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a travel feature works in the US or UK but breaks in Indonesia.

This page ranks travel apps in Indonesia by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a travel app in Indonesia, benchmarking your own app against local pain points, or just curious which travel apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.