🇮🇹Worst Shopping Apps in Italy

The most complained-about shopping apps in Italy on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#	App	Platform	Rating	Negative Reviews
1	AliExpressAlibaba Mobile	Android	4.3	367
2	Lidl PlusLidl	Android	3.3	357
3	Decathlon Sport e Moda OnlineDecathlon	Android	4.1	335
4	InPost MobileInPost Paczkomaty	Android	4.7	331
5	Amazon ShoppingAmazon Mobile LLC	Android	4.4	308
6	Zalando – moda onlineZalando SE	Android	4.7	281
7	eBay: Vendere e Fare AcquistieBay Mobile	Android	4.6	258
8	LEROY MERLINLeroy Merlin SA	Android	4.3	256
9	Subito: compra e vendi usatoSubito.it S.r.l.	Android	4.5	247
10	Amazon ShoppingAmazon	iOS	4.7	231
11	ZARAIndustria de Diseno Textil, S.A.	iOS	4.8	222
12	Zalando moda e acquisti onlineZalando SE	iOS	4.8	206
13	Vinted: acquista e vendiVinted	Android	4.3	164
14	LEROY MERLINGROUPE ADEO	iOS	4.6	156
15	ShopShopify Inc.	Android	4.4	155
16	Shop: Ii tuoi brand preferitiShopify Inc.	iOS	4.6	123
17	B2B Trade App Alibaba.comHangzhou Alibaba International Information Technology Co., Ltd.	iOS	4.4	123
18	IKEAInter IKEA Systems B.V.	iOS	4.7	123
19	Lidl PlusLidl Digital International GmbH & Co. KG	iOS	4.7	122
20	Sinsay - moda e shoppingLPP S.A. E-commerce	Android	4.8	122
21	DEICHMANN ScarpeDeichmann SE	Android	5.0	121
22	Temu: Compra da miliardarioTemu	Android	4.5	121
23	Alibaba.com - Marketplace B2BAlibaba Mobile	Android	4.4	117
24	ActionAction BV	Android	4.3	116
25	heyOBI PUOI FARE TUTTO CON OBIOBI Home and Garden GmbH	Android	4.2	110
26	Subito.it - Vendi di tuttoSubito.it	iOS	4.8	108
27	DoveConviene: Volantini ScontiShopFully S.p.A.	Android	4.0	100
28	DecathlonDecathlon	iOS	4.7	97
29	HeyConadCONAD SOC. COOP.	iOS	4.4	95
30	SHEIN-Acquisti onlineRoadget Business PTE. LTD.	Android	4.8	84
31	HeyConadConad	Android	3.0	77
32	Temu : Compra da miliardarioTemu	iOS	4.7	74
33	Privé by Zalando \| OutletZalando SE	iOS	4.8	68
34	Scalapay \| Shopping a rateScalapay S.R.L.	iOS	4.7	68
35	Scalapay \| Shopping a rateScalapay	Android	4.8	67
36	MediaWorldMMS Technology GmbH	Android	4.6	64
37	zooplus: Tutto per gli animalizooplus	Android	4.8	57
38	SHEIN-Acquisti onlineROADGET BUSINESS PTE. LTD.	iOS	4.6	48
39	ActionAction Service & Distributie BV.	iOS	3.7	44
40	Vinted: acquista e vendiVinted Limited	iOS	4.8	42
41	Privé by Zalando \| OutletZalando SE	Android	4.7	41
42	Eurospin FamilyEurospin	iOS	4.0	34
43	Sephora - Beauty Make-Up, SkinSephora	iOS	4.6	34
44	Eurospin FamilyEurospin	Android	4.3	30
45	Dr. MaxDr.Max BDC s.r.o.	Android	4.8	25
46	MD spa – Buona Spesa, ItaliaMD Spa	Android	3.0	23
47	eBay: Shopping e Vendita UsatoeBay Inc.	iOS	4.7	17
48	AliExpress Shopping AppAlibaba	iOS	4.7	17
49	Voghion: Shopping OnlineVOGHION TECH LIMITED	iOS	4.1	8
50	InPost MobileInPost	iOS	4.3	7

Worst Shopping Apps in Other Countries

See how the same shopping apps fare across other markets.

Worst Apps in Italy by Other Categories

Auto & Vehicles Beauty Books Business Developer Tools Education Entertainment Finance Food & Drink Games Graphics & Design Health & Fitness

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Why Shopping Apps Fail in Italy

Shopping apps that earn the most complaints in Italy usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in Italy.

This page ranks shopping apps in Italy by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in Italy, benchmarking your own app against local pain points, or just curious which shopping apps users in Italy complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.

See best shopping apps in Italy →|Worst Shopping (global) →|All worst apps in Italy →|Full Leaderboard →