🇮🇳Worst Shopping Apps in India

The most complained-about shopping apps in India on App Store and Google Play, ranked by total negative reviews (1-2 stars) from real users. Updated weekly.

#	App	Platform	Rating	Negative Reviews
1	JioMart Online Shopping AppJio Platforms Limited	Android	4.3	466
2	Amazon India Shop, Pay, miniTVAMZN Mobile LLC	iOS	4.6	413
3	WestsideBinary Web Solutions (I) Pvt. Ltd.	iOS	3.6	411
4	Nykaa Fashion - Shopping AppFSN E-COMMERCE VENTURES PRIVATE LIMITED	iOS	4.7	403
5	Cashify: Buy & Sell Old PhonesReGlobe	iOS	4.5	398
6	Nykaa – Makeup/Beauty ShoppingFSN E-COMMERCE VENTURES PRIVATE LIMITED	iOS	4.4	377
7	GIVA: Silver & Gold JewelleryIndiejewel Fashions Private Limited	iOS	4.7	374
8	AJIO Online Shopping AppReliance Retail Private Limited	iOS	4.7	353
9	Amazon Business - IndiaAmazon Mobile LLC	Android	3.6	349
10	OLX: Buy & Sell near youSobek Auto India Private Limited	iOS	4.5	317
11	Decathlon Online Shopping AppDecathlon Sports India Pvt Ltd	iOS	4.8	317
12	Zepto: Groceries in minutesKIRANAKART TECHNOLOGIES PRIVATE LIMITED	iOS	4.8	317
13	H&MH&M	iOS	4.7	310
14	SHEIN India Fast FashionReliance Retail Private Limited	iOS	4.6	299
15	DeoDap: Online Shopping appDeoDap International Private Limited	Android	3.7	296
16	JioMart Online Shopping AppJIO PLATFORMS LIMITED	iOS	4.6	293
17	Instamart: Groceries & moreSwiggy Instamart Private Limited	iOS	4.5	271
18	bigbasket: Groceries and moreBigBasket.com	iOS	4.8	264
19	FNP: Gifts, Flowers, Cakes AppFerns N Petals Pvt. Ltd.	iOS	3.9	259
20	Tira: Online Beauty ShoppingReliance Retail Private Limited	iOS	4.1	255
21	Nykaa Man-Men's Shopping AppFSN E-COMMERCE VENTURES PRIVATE LIMITED	iOS	4.6	253
22	Amazon India Shop, Pay, miniTVAmazon Mobile LLC	Android	4.4	251
23	Lenskart : Eyeglasses & MoreLenskart	Android	4.3	243
24	CityMall: Online Shopping AppCity Mall Live	Android	4.4	229
25	Savana - UK FashionENVOGUE STYLES GLOBAL LLP	iOS	4.7	229
26	DailyObjectsFirki Wholesale Pvt. Ltd.	iOS	4.7	207
27	Nykaa Fashion – Shopping AppNYKAA	Android	4.7	205
28	Snapdeal Trendy Budget FashionAcevector Limited	iOS	4.5	195
29	Purplle Online Beauty ShoppingPurplle.com	Android	3.6	193
30	FirstCry India - Baby & KidsFirstCry.com	Android	4.6	188
31	Flipkart - Online Shopping AppFlipkart Internet Private Limited	iOS	4.6	175
32	FirstCry India - Baby & KidsDigital Age Retail Private Limited	iOS	4.6	163
33	AJIO Online Shopping AppReliance Retail Ltd	Android	4.5	160
34	Dealshare: Online Grocery Appdealshare.in	Android	4.6	154
35	Meesho: Online ShoppingMeesho Inc.	iOS	4.6	142
36	Savana - UK FashionENVOGUE STYLES GLOBAL LLP	Android	4.5	141
37	Shopsy Shopping App - FlipkartShopsy	Android	4.6	138
38	Nykaa - Beauty Shopping AppNYKAA	Android	4.7	127
39	OLX: Buy & Sell Near YouSobek Auto India Private Limited	Android	4.4	122
40	Instamart: Groceries & moreSwiggyInstamart	Android	4.7	120
41	Meesho: Online Shopping AppMeesho	Android	4.2	101
42	Lenskart: EyewearLenskart Solutions Private Limited	iOS	4.5	100
43	Nike : Shoes & ApparelFSN E-COMMERCE VENTURES PRIVATE LIMITED	iOS	4.2	99
44	Cashify: Sell & Buy Old PhonesCashify.in	Android	4.4	90
45	bigbasket: Groceries and moreBigbasket.com	Android	4.8	88
46	Zepto Delivery Partner AppZepto Marketplace Private Limited	Android	4.6	88
47	CashKaro - Cashback & CouponsCashKaro	Android	3.9	87
48	Snapdeal Trendy Budget FashionSnapdeal Limited	Android	4.1	85
49	Flipkart Online Shopping AppFlipkart	Android	4.5	77
50	Buyhatke:AI Shopping assistantBuyhatke Online Shopping	Android	3.7	57

Worst Shopping Apps in Other Countries

See how the same shopping apps fare across other markets.

Worst Apps in India by Other Categories

Auto & Vehicles Beauty Books Business Developer Tools Education Entertainment Finance Food & Drink Games Graphics & Design Health & Fitness

See all worst apps in India →

Why Shopping Apps Fail in India

Shopping apps that earn the most complaints in India usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a shopping feature works in the US or UK but breaks in India.

This page ranks shopping apps in India by total number of negative reviews (1-2 stars). Whether you are researching competitors before launching a shopping app in India, benchmarking your own app against local pain points, or just curious which shopping apps users in India complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.

See best shopping apps in India →|Worst Shopping (global) →|All worst apps in India →|Full Leaderboard →