DPD

iOS

DPDgroup

5.0

(335,781 total reviews)

Lifestyle

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in DPD

Users frequently report that DPD drivers fail to attempt deliveries, often submitting fake photos or incorrect addresses as proof. The app's customer support is described as slow, unhelpful, and difficult to contact. Many also complain about unreliable tracking, missed deliveries, and lack of options to resolve issues.

Failed delivery attemptsHigh
Poor customer supportHigh
Unreliable trackingMedium

AI summary of 456 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in DPD?

Negative reviews on DPD cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is DPD rated on App Store?

DPD has an average rating of 4.5 stars from 335,781 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does DPD have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For DPD, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is DPD worth installing in 2026?

DPD is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to DPD?

Browse the Lifestyle category to compare DPD against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.