How to Cancel Scintilla In-Store and Get a Refund
Scintilla In-Store subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Scintilla In-Store billing.
Cancel Scintilla In-Store on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Scintilla In-Store in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Scintilla In-Store until the current billing period ends, then it will not renew.
Cancel Scintilla In-Store on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Scintilla In-Store from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Scintilla In-Store on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Scintilla In-Store
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Scintilla In-Store charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Scintilla In-Store purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Scintilla In-Store users report about billing
Users frequently report issues with logging in, app crashes, and functionality problems such as certifications not loading and scanning features not working. Many express frustration with the app's instability, requiring frequent reinstalls, and its inability to perform basic tasks reliably. Some users prefer the previous version, Volt, and feel the current app is a downgrade.
Summarized from 63 recent 1-3 star reviews. Read them before you renew.
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Scintilla In-Store cancellation: frequently asked questions
Does canceling Scintilla In-Store stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Scintilla In-Store will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Scintilla In-Store?
Refunds are handled by Apple or Google, not by Scintilla In-Store directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Scintilla In-Store charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Scintilla In-Store still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Scintilla In-Store as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Scintilla In-Store account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Scintilla In-Store app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Scintilla In-Store right after I cancel?
No. You keep full access to Scintilla In-Store until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.