How to Cancel Paylocity Benefit Account and Get a Refund
Paylocity Benefit Account subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Paylocity Benefit Account billing.
Cancel Paylocity Benefit Account on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Paylocity Benefit Account in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Paylocity Benefit Account until the current billing period ends, then it will not renew.
Cancel Paylocity Benefit Account on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Paylocity Benefit Account from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Paylocity Benefit Account on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Paylocity Benefit Account
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Paylocity Benefit Account charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Paylocity Benefit Account purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Paylocity Benefit Account users report about billing
Users frequently report that the Paylocity Benefit Account app crashes often, making it difficult to use. Many complain about login issues, including problems with Face ID and forgotten passwords. Customer support is described as slow or unresponsive, with long hold times and no clear solutions provided.
Summarized from 11 recent 1-3 star reviews. Read them before you renew.
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Paylocity Benefit Account cancellation: frequently asked questions
Does canceling Paylocity Benefit Account stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Paylocity Benefit Account will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Paylocity Benefit Account?
Refunds are handled by Apple or Google, not by Paylocity Benefit Account directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Paylocity Benefit Account charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Paylocity Benefit Account still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Paylocity Benefit Account as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Paylocity Benefit Account account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Paylocity Benefit Account app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Paylocity Benefit Account right after I cancel?
No. You keep full access to Paylocity Benefit Account until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.