Care Health - Customer App

iOS

Care Health Insurance Limited

5.0

(21,783 total reviews)

Health & Fitness

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Care Health - Customer App

Users frequently complain about the app's poor functionality, including crashes, slow performance, and features that don't work as expected. Many also report severe issues with customer support, such as unresponsive agents and difficulty resolving claims. Additionally, there are numerous complaints about claim rejections and misleading policy promises.

App crashes and slow performanceHigh
Poor customer supportHigh
Claim rejections and policy issuesMedium

AI summary of 181 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Care Health - Customer App?

Negative reviews on Care Health - Customer App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Care Health - Customer App rated on App Store?

Care Health - Customer App has an average rating of 4.6 stars from 21,783 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Care Health - Customer App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Care Health - Customer App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Care Health - Customer App worth installing in 2026?

Care Health - Customer App is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Care Health - Customer App?

Browse the Health & Fitness category to compare Care Health - Customer App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.