How to Cancel VineBrook Homes Resident and Get a Refund
VineBrook Homes Resident subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about VineBrook Homes Resident billing.
Cancel VineBrook Homes Resident on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find VineBrook Homes Resident in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to VineBrook Homes Resident until the current billing period ends, then it will not renew.
Cancel VineBrook Homes Resident on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select VineBrook Homes Resident from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling VineBrook Homes Resident on its own does not stop billing, you must cancel the subscription here.
How to get a refund for VineBrook Homes Resident
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the VineBrook Homes Resident charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the VineBrook Homes Resident purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What VineBrook Homes Resident users report about billing
Users frequently complain about the app's login process, which often fails to save credentials and requires multiple steps. Many are frustrated by the inability to make partial or early payments, and the lack of transparency in billing details until the first of the month. Additional common grievances include high service fees, app glitches, and poor customer service.
Summarized from 157 recent 1-3 star reviews. Read them before you renew.
VineBrook Homes Resident cancellation: frequently asked questions
Does canceling VineBrook Homes Resident stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date VineBrook Homes Resident will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from VineBrook Homes Resident?
Refunds are handled by Apple or Google, not by VineBrook Homes Resident directly. On iPhone, go to reportaproblem.apple.com, sign in, find the VineBrook Homes Resident charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is VineBrook Homes Resident still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows VineBrook Homes Resident as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my VineBrook Homes Resident account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the VineBrook Homes Resident app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to VineBrook Homes Resident right after I cancel?
No. You keep full access to VineBrook Homes Resident until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.