Google Earth

iOS

Google

4.0

(4,478 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Google Earth

Users frequently complain about functionality issues, such as problems opening KMZ/KML files, app crashes, and bugs after updates. Many note the app's performance has degraded, with features that previously worked now malfunctioning. Some users also mention poor image quality, lack of 3D buildings in certain regions, and a confusing or disliked new layout.

Cannot open KMZ/KML filesHigh
App crashes or freezesHigh
Poor image or 3D qualityMedium

AI summary of 61 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Google Earth?

Negative reviews on Google Earth cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Google Earth rated on App Store?

Google Earth has an average rating of 4.2 stars from 4,478 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Google Earth have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Google Earth, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Google Earth worth installing in 2026?

Google Earth is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Google Earth?

Browse the Travel category to compare Google Earth against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.