OpenTable

iOS

OpenTable, Inc.

5.0

(164,744 total reviews)

Food & Drink

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in OpenTable

Users frequently complain about the rewards program being difficult to use or not working as expected, including points expiring or not being credited. Many report poor customer service, with issues like account bans or reservation problems going unresolved. Technical glitches in the app, such as login failures, incorrect date defaults, and poor search functionality, are also common frustrations.

Rewards program issuesHigh
Poor customer serviceHigh
App technical glitchesMedium

AI summary of 85 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in OpenTable?

Negative reviews on OpenTable cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is OpenTable rated on App Store?

OpenTable has an average rating of 5.0 stars from 164,744 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does OpenTable have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For OpenTable, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is OpenTable worth installing in 2026?

OpenTable is highly-rated overall with 5.0 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to OpenTable?

Browse the Food & Drink category to compare OpenTable against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.