How to Cancel Waze Navigation & Live Traffic and Get a Refund
Waze Navigation & Live Traffic subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Waze Navigation & Live Traffic billing.
Cancel Waze Navigation & Live Traffic on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Waze Navigation & Live Traffic in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Waze Navigation & Live Traffic until the current billing period ends, then it will not renew.
Cancel Waze Navigation & Live Traffic on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Waze Navigation & Live Traffic from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Waze Navigation & Live Traffic on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Waze Navigation & Live Traffic
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Waze Navigation & Live Traffic charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Waze Navigation & Live Traffic purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Waze Navigation & Live Traffic users report about billing
Users frequently complain about inaccurate route predictions and sudden route changes without proper notification. The app is criticized for poor location tracking and frequent errors in displaying correct streets or exits. Many report the app becoming slower and less functional with each update, often switching to Google Maps as an alternative.
Summarized from 14 recent 1-3 star reviews. Read them before you renew.
Waze Navigation & Live Traffic cancellation: frequently asked questions
Does canceling Waze Navigation & Live Traffic stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Waze Navigation & Live Traffic will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Waze Navigation & Live Traffic?
Refunds are handled by Apple or Google, not by Waze Navigation & Live Traffic directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Waze Navigation & Live Traffic charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Waze Navigation & Live Traffic still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Waze Navigation & Live Traffic as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Waze Navigation & Live Traffic account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Waze Navigation & Live Traffic app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Waze Navigation & Live Traffic right after I cancel?
No. You keep full access to Waze Navigation & Live Traffic until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.