Chess.com - Play and Learn

iOS

Chess.com

5.0

(135,109 total reviews)

Games

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Chess.com - Play and Learn

Users frequently complain about cheaters using AI or engines to win games, which Chess.com allegedly does little to address. Many also criticize the app for being too expensive, with costly subscriptions and paywalls for features like lessons and puzzles. Additionally, users report frequent bugs, crashes, and connectivity issues that disrupt gameplay.

Cheaters using AI/enginesHigh
Expensive subscriptions/paywallsHigh
Bugs and crashesMedium

AI summary of 160 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Chess.com - Play and Learn?

Negative reviews on Chess.com - Play and Learn cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Chess.com - Play and Learn rated on App Store?

Chess.com - Play and Learn has an average rating of 4.8 stars from 135,109 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Chess.com - Play and Learn have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Chess.com - Play and Learn, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Chess.com - Play and Learn worth installing in 2026?

Chess.com - Play and Learn is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Chess.com - Play and Learn?

Browse the Games category to compare Chess.com - Play and Learn against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.