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Frequently Asked Questions
What do users complain about most in Amazon?
Negative reviews on Amazon cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.
How is Amazon rated on App Store?
Amazon has an average rating of 4.7 stars from 677,861 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.
Why does Amazon have negative reviews?
Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Amazon, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.
Is Amazon worth installing in 2026?
Amazon is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.
What are alternatives to Amazon?
Browse the Shopping category to compare Amazon against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.