Australia Post

iOS

Australia Post

5.0

(470,045 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Australia Post

Users frequently complain about the Australia Post app being buggy, slow, or freezing, making it difficult to track parcels or use basic features. Many report delivery issues, including parcels not being delivered to the correct address or drivers falsely claiming delivery attempts. The app's lack of compatibility with older devices and poor customer service, including unhelpful chatbots, are also common frustrations.

App freezes or crashesHigh
Parcels not delivered correctlyHigh
Poor customer serviceMedium

AI summary of 223 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Australia Post?

Negative reviews on Australia Post cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Australia Post rated on App Store?

Australia Post has an average rating of 4.8 stars from 470,045 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Australia Post have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Australia Post, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Australia Post worth installing in 2026?

Australia Post is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Australia Post?

Browse the Business category to compare Australia Post against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.