MyChart

iOS

Epic

5.0

(25 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in MyChart

Users frequently complain about login and password issues, including constant logouts, forgotten passwords, and cumbersome verification codes. Many report poor functionality, such as pages not loading, difficulty scheduling appointments, and unreliable synchronization with doctor's offices. Other common frustrations include confusing navigation, missing medical records, and billing inaccuracies.

Login and password problemsHigh
App functionality issuesHigh
Poor communication with providersMedium

AI summary of 231 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in MyChart?

Negative reviews on MyChart cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is MyChart rated on App Store?

MyChart has an average rating of 4.9 stars from 25 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does MyChart have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For MyChart, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is MyChart worth installing in 2026?

MyChart is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to MyChart?

Browse the Medical category to compare MyChart against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.