How to Cancel ドライブサポーター by NAVITIME (カーナビ) and Get a Refund
ドライブサポーター by NAVITIME (カーナビ) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ドライブサポーター by NAVITIME (カーナビ) billing.
Cancel ドライブサポーター by NAVITIME (カーナビ) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ドライブサポーター by NAVITIME (カーナビ) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ドライブサポーター by NAVITIME (カーナビ) until the current billing period ends, then it will not renew.
Cancel ドライブサポーター by NAVITIME (カーナビ) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ドライブサポーター by NAVITIME (カーナビ) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ドライブサポーター by NAVITIME (カーナビ) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ドライブサポーター by NAVITIME (カーナビ)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ドライブサポーター by NAVITIME (カーナビ) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ドライブサポーター by NAVITIME (カーナビ) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ドライブサポーター by NAVITIME (カーナビ) users report about billing
Users frequently complain about the app's unreliable traffic information (VICS), especially after updates that made congestion details harder to see. Many report issues with the premium subscription, including sudden malfunctions, CarPlay incompatibility, and aggressive upsell prompts. Navigation problems like confusing route changes, poor highway exit guidance, and unnecessary detours are also common.
Summarized from 38 recent 1-3 star reviews. Read them before you renew.
ドライブサポーター by NAVITIME (カーナビ) cancellation: frequently asked questions
Does canceling ドライブサポーター by NAVITIME (カーナビ) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ドライブサポーター by NAVITIME (カーナビ) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ドライブサポーター by NAVITIME (カーナビ)?
Refunds are handled by Apple or Google, not by ドライブサポーター by NAVITIME (カーナビ) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ドライブサポーター by NAVITIME (カーナビ) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ドライブサポーター by NAVITIME (カーナビ) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ドライブサポーター by NAVITIME (カーナビ) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ドライブサポーター by NAVITIME (カーナビ) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ドライブサポーター by NAVITIME (カーナビ) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ドライブサポーター by NAVITIME (カーナビ) right after I cancel?
No. You keep full access to ドライブサポーター by NAVITIME (カーナビ) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.