Is My Verizon Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Verizon Wireless.
What My Verizon's age rating means
My Verizon holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about My Verizon
Users frequently complain about the inability to download PDF bills from the app, forcing them to use a computer. Many report the app is buggy, slow, and has broken functionality, such as unresponsive buttons or features not working as intended. Customer service is also a major pain point, with users frustrated by AI chatbots, poor support, and difficulty resolving issues.
Summarized from 282 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with My Verizon
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove My Verizon if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall My Verizon on your child's device.
My Verizon for kids: frequently asked questions
Is My Verizon safe for kids?
My Verizon carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does My Verizon have?
The App Store rates My Verizon as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use My Verizon safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove My Verizon from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find My Verizon and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.