CarRentals.com: Rental Car App

iOS

Expedia, Inc.

5.0

(10,040 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in CarRentals.com: Rental Car App

Users frequently report issues with the app's functionality, including crashes, login problems, and inability to reset passwords. Many also complain about misleading pricing, hidden fees, and poor customer service. Additionally, there are frequent complaints about the app freezing or displaying error messages.

App crashes or freezesHigh
Login or password issuesHigh
Misleading pricing or feesMedium

AI summary of 119 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in CarRentals.com: Rental Car App?

Negative reviews on CarRentals.com: Rental Car App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is CarRentals.com: Rental Car App rated on App Store?

CarRentals.com: Rental Car App has an average rating of 4.7 stars from 10,040 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does CarRentals.com: Rental Car App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For CarRentals.com: Rental Car App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is CarRentals.com: Rental Car App worth installing in 2026?

CarRentals.com: Rental Car App is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to CarRentals.com: Rental Car App?

Browse the Travel category to compare CarRentals.com: Rental Car App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.