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Microsoft 365 Copilot

Microsoft 365 Copilot

iOS

Microsoft Corporation

(1,302,398 total reviews)
Productivity
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Microsoft 365 Copilot

Users frequently complain that Microsoft 365 Copilot fails to open or save files (Word, Excel) after recent updates, with many reporting it no longer works at all. Other major issues include the app being slow, buggy, or unresponsive, and complaints about it being converted into a chat interface with unreliable AI features. Some users also mention missing functionalities, blurry images in PDFs, and difficulties with specific tools like PowerPoint Designer.

  • Files not opening/savingHigh
  • Slow or buggy performanceHigh
  • Unreliable AI featuresMedium

AI summary of 72 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Microsoft 365 Copilot?

Negative reviews on Microsoft 365 Copilot cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Microsoft 365 Copilot rated on App Store?

Microsoft 365 Copilot has an average rating of 4.7 stars from 1,302,398 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Microsoft 365 Copilot have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Microsoft 365 Copilot, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Microsoft 365 Copilot worth installing in 2026?

Microsoft 365 Copilot is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Microsoft 365 Copilot?

Browse the Productivity category to compare Microsoft 365 Copilot against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.