How to Cancel XP Hero and Get a Refund
XP Hero subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about XP Hero billing.
Cancel XP Hero on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find XP Hero in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to XP Hero until the current billing period ends, then it will not renew.
Cancel XP Hero on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select XP Hero from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling XP Hero on its own does not stop billing, you must cancel the subscription here.
How to get a refund for XP Hero
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the XP Hero charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the XP Hero purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What XP Hero users report about billing
Users frequently complain about excessive and forced advertisements, misleading promotions claiming no ads, and significant bugs that hinder gameplay. Many also report pay-to-win mechanics and broken promises regarding paid ad-removal features.
Summarized from 59 recent 1-3 star reviews. Read them before you renew.
XP Hero cancellation: frequently asked questions
Does canceling XP Hero stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date XP Hero will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from XP Hero?
Refunds are handled by Apple or Google, not by XP Hero directly. On iPhone, go to reportaproblem.apple.com, sign in, find the XP Hero charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is XP Hero still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows XP Hero as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my XP Hero account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the XP Hero app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to XP Hero right after I cancel?
No. You keep full access to XP Hero until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.