How to Cancel SHEIN-Achat en ligne and Get a Refund
SHEIN-Achat en ligne subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SHEIN-Achat en ligne billing.
Cancel SHEIN-Achat en ligne on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SHEIN-Achat en ligne in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SHEIN-Achat en ligne until the current billing period ends, then it will not renew.
Cancel SHEIN-Achat en ligne on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SHEIN-Achat en ligne from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SHEIN-Achat en ligne on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SHEIN-Achat en ligne
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SHEIN-Achat en ligne charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SHEIN-Achat en ligne purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SHEIN-Achat en ligne users report about billing
Users frequently complain about sudden price increases, poor customer service, and delivery issues including lost or delayed packages. Many also report misleading discounts, low product quality, and excessive ads within the app.
Summarized from 85 recent 1-3 star reviews. Read them before you renew.
SHEIN-Achat en ligne cancellation: frequently asked questions
Does canceling SHEIN-Achat en ligne stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SHEIN-Achat en ligne will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SHEIN-Achat en ligne?
Refunds are handled by Apple or Google, not by SHEIN-Achat en ligne directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SHEIN-Achat en ligne charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SHEIN-Achat en ligne still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SHEIN-Achat en ligne as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my SHEIN-Achat en ligne account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SHEIN-Achat en ligne app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SHEIN-Achat en ligne right after I cancel?
No. You keep full access to SHEIN-Achat en ligne until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.