How to Cancel Old Wild West and Get a Refund
Old Wild West subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Old Wild West billing.
Cancel Old Wild West on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Old Wild West in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Old Wild West until the current billing period ends, then it will not renew.
Cancel Old Wild West on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Old Wild West from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Old Wild West on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Old Wild West
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Old Wild West charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Old Wild West purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Old Wild West users report about billing
Users frequently report login and registration issues, including CAPTCHA problems and failed SMS verification. Many complain about lost loyalty points after app updates and bugs in the new version. Additional complaints include high prices, poor customer support, and reduced benefits in the loyalty program.
Summarized from 185 recent 1-3 star reviews. Read them before you renew.
Old Wild West cancellation: frequently asked questions
Does canceling Old Wild West stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Old Wild West will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Old Wild West?
Refunds are handled by Apple or Google, not by Old Wild West directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Old Wild West charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Old Wild West still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Old Wild West as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Old Wild West account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Old Wild West app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Old Wild West right after I cancel?
No. You keep full access to Old Wild West until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.