How to Cancel RA Guide and Get a Refund
RA Guide subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about RA Guide billing.
Cancel RA Guide on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find RA Guide in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to RA Guide until the current billing period ends, then it will not renew.
Cancel RA Guide on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select RA Guide from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling RA Guide on its own does not stop billing, you must cancel the subscription here.
How to get a refund for RA Guide
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the RA Guide charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the RA Guide purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What RA Guide users report about billing
Users frequently report severe technical issues with ticket purchases, including payment failures and tickets not being delivered. Customer service is described as non-responsive or absent, leaving problems unresolved. The app is also criticized for being buggy, unintuitive, and lacking basic features like ticket transfers or event saving.
Summarized from 32 recent 1-3 star reviews. Read them before you renew.
RA Guide cancellation: frequently asked questions
Does canceling RA Guide stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date RA Guide will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from RA Guide?
Refunds are handled by Apple or Google, not by RA Guide directly. On iPhone, go to reportaproblem.apple.com, sign in, find the RA Guide charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is RA Guide still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows RA Guide as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my RA Guide account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the RA Guide app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to RA Guide right after I cancel?
No. You keep full access to RA Guide until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.