BB: Banco, Conta, Pix, Cartão

Android

Banco do Brasil SA

5.0

(8,270,654 total reviews)

Finanças

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in BB: Banco, Conta, Pix, Cartão

Users frequently complain about technical issues such as app crashes, slow performance, and login problems. Many report difficulties with features like facial recognition, digital registration, and barcode scanning. Customer service is often criticized for being unresponsive or ineffective in resolving issues.

App crashes and freezesHigh
Login and authentication problemsHigh
Poor customer serviceMedium

AI summary of 39 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in BB: Banco, Conta, Pix, Cartão?

Negative reviews on BB: Banco, Conta, Pix, Cartão cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is BB: Banco, Conta, Pix, Cartão rated on Google Play Store?

BB: Banco, Conta, Pix, Cartão has an average rating of 4.7 stars from 8,270,654 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does BB: Banco, Conta, Pix, Cartão have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For BB: Banco, Conta, Pix, Cartão, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is BB: Banco, Conta, Pix, Cartão worth installing in 2026?

BB: Banco, Conta, Pix, Cartão is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to BB: Banco, Conta, Pix, Cartão?

Browse the Finanças category to compare BB: Banco, Conta, Pix, Cartão against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.