Is Prime Video Legit & Safe?
With 4.7 stars across 5,808,637 ratings, Prime Video is an established app on the Google Play. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
- Last updated
- November 11, 2026
- Installs
- 500,000,000+
- Price
- Free, in-app purchases, contains ads
- Age rating
- Teen
- Developer
- Amazon Mobile LLC
Based on public Google Play data and user reviews. Not affiliated with Amazon Mobile LLC.
Do Prime Video reviewers call it a scam?
Out of the 274 most recent 1-3 star Google Play reviews of Prime Video we analyzed. These words also cover reviews about scammers or fake profiles on the app, not only claims that the app itself is a scam, so read the complaints before drawing a conclusion.
How to cancel Prime Video and request a refund →Counted with English keywords from the US store, so reviews in other languages are undercounted. Updated 2026-11-12.
What users complain about in Prime Video
Users frequently complain about excessive advertisements even with a paid subscription, unexpected additional charges for content beyond the subscription, and poor app performance including lagging and bugs. Many express frustration over the need to pay extra to rent or buy movies despite having a subscription.
Summarized from 287 recent 1-3 star reviews.
Prime Video: frequently asked questions
Is Prime Video legit?
Prime Video is a legitimate app listed on the Google Play with a 4.7 star rating from 5,808,637 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is Prime Video safe to download?
Prime Video is distributed through the official Google Play, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is Prime Video a scam?
Prime Video is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install. In the 274 most recent 1-3 star reviews we analyzed, 4 use the words scam, scammer, fraud, fake or rip-off, and 54 mention charges, subscriptions, refunds or canceling.
Why does Prime Video have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download Prime Video?
For most users, Prime Video is a safe choice given its 4.7 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.