Sanchar Saathi
Google Play · Department of Telecommunications, Govt of India

How to Cancel Sanchar Saathi and Get a Refund

Sanchar Saathi subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Sanchar Saathi billing.

Cancel Sanchar Saathi on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Sanchar Saathi in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Sanchar Saathi until the current billing period ends, then it will not renew.

Cancel Sanchar Saathi on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Sanchar Saathi from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Sanchar Saathi on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Sanchar Saathi

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Sanchar Saathi charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Sanchar Saathi purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Sanchar Saathi users report about billing

Users frequently report the app not working properly, including failing to open or send SMS. Some complain about compatibility issues with specific phone models. Others find the app useless or overly complicated.

App not functioning properlyCompatibility issues with phonesApp is useless or misleading

Summarized from 45 recent 1-3 star reviews. Read them before you renew.

Sanchar Saathi cancellation: frequently asked questions

Does canceling Sanchar Saathi stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Sanchar Saathi will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Sanchar Saathi?

Refunds are handled by Apple or Google, not by Sanchar Saathi directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Sanchar Saathi charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Sanchar Saathi still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Sanchar Saathi as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my Sanchar Saathi account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Sanchar Saathi app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Sanchar Saathi right after I cancel?

No. You keep full access to Sanchar Saathi until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Sanchar Saathi
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews