How to Cancel Rappi: Mercado em 10 min! and Get a Refund
Rappi: Mercado em 10 min! subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Rappi: Mercado em 10 min! billing.
Cancel Rappi: Mercado em 10 min! on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Rappi: Mercado em 10 min! in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Rappi: Mercado em 10 min! until the current billing period ends, then it will not renew.
Cancel Rappi: Mercado em 10 min! on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Rappi: Mercado em 10 min! from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Rappi: Mercado em 10 min! on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Rappi: Mercado em 10 min!
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Rappi: Mercado em 10 min! charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Rappi: Mercado em 10 min! purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Rappi: Mercado em 10 min! users report about billing
Users report frequent delivery failures, including undelivered orders and significant delays, often without refunds. Many complain about poor customer support, difficulty canceling orders, and issues with payment methods or gift cards. The app is also criticized for being buggy, slow, and offering fewer options compared to competitors like iFood.
Summarized from 377 recent 1-3 star reviews. Read them before you renew.
Rappi: Mercado em 10 min! cancellation: frequently asked questions
Does canceling Rappi: Mercado em 10 min! stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Rappi: Mercado em 10 min! will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Rappi: Mercado em 10 min!?
Refunds are handled by Apple or Google, not by Rappi: Mercado em 10 min! directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Rappi: Mercado em 10 min! charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Rappi: Mercado em 10 min! still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Rappi: Mercado em 10 min! as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Rappi: Mercado em 10 min! account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Rappi: Mercado em 10 min! app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Rappi: Mercado em 10 min! right after I cancel?
No. You keep full access to Rappi: Mercado em 10 min! until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.